AK-Centralen has been optimising, monitoring and quality assuring Danish supermarkets and department stores since 1996.
AK-Centralen uses advanced proprietary programmes which record customer data from 95% of all regulators and gateways installed in Danish convenience stores.
AK-Centralen covers the stores 24/7 with more than 20 specially trained operators. AK-Centralen services more than 2000 Nordic subscribers.
AK-Centralen delivers flexible solutions
customised to meet the demands of the individual retail chain.
Improvements and aims are achieved by the following values, services and tools.
In general, cooperation with AK-Centralen can be described as a sourcing model according to which AK-Centralen carries out the client’s policies and aims on behalf of the client and using the client’s equipment.
Values
- Help Desk
- Person to person
- Intelligent management
- Cooperation partner
- Proactive
- Profitable for the client
- Transparency
- Overview
- Focus on core processes
Services
- Quality assurance
- Saving on service costs
- Saving on energy costs
- Improve CO2 emission
- Eliminate product loss
Tools
- FAT-test
- Alarm handling
- Analysis
- Theme services
- Special agreements
- Technical analysis
- Statistics